Privé Senior Concierge (Trading under Ka Kgorong Project (Pty) Ltd) is committed to protecting your privacy and ensuring that your personal information is processed lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, as well as applicable international data protection standards (including GDPR where relevant).
The party responsible for collecting and processing your personal data on this website is:
Company Name: Ka Kgorong Project (Pty) Ltd trading as Privé Senior Concierge
Registration Number: 2023/107098/07
Director: Ntlogeleng Margaret Bridgette Thobejane
Physical Address: 501 Rooihuiskraal Road, 2523 Valley View Estate, Centurion, Pretoria, 0157, South Africa
Email Address: info@priveseniorconcierge.co.za
Phone Number: 010 019 0811 / 083 602 3086
We collect personal information that you voluntarily provide to us or that is collected automatically when you visit our website:
Contact & Identification Data: Name, email address, phone number, physical address, and inquiry details submitted via contact or inquiry forms.
Service Details: Operational and administrative information provided to arrange non-medical lifestyle and concierge services for yourself or a family member.
Technical & Usage Data: IP address, browser type, operating system, access times, and pages viewed, collected via standard server logs and cookies.
Your personal information is processed strictly for legitimate business purposes:
To respond to inquiries and deliver customized concierge and transport services.
To communicate with clients or designated family representatives regarding schedules and service updates.
To generate invoices and process electronic payments.
To maintain website functionality, security, and performance.
To comply with statutory tax, legal, and regulatory record-keeping duties in South Africa.
We integrate third-party tools on our website to enhance user experience and provide location services:
Our website uses the Google Maps service (operated by Google LLC) to show our physical location and assist with regional service navigation.
To render interactive maps, Google automatically processes your IP address and standard device metadata, which may be transmitted to and stored on Google servers.
By using pages featuring embedded Google Maps, you consent to Google’s processing of data in accordance with the Google Privacy Policy.
Cookies: Our website uses cookies (small text files saved on your device) to ensure basic site functionality, enhance user navigation, and analyze site usage. You can adjust your browser settings to decline or delete cookies at any time.
Data Security: We apply technical and organizational measures to safeguard your personal data against unauthorized access, loss, or disclosure.
We do not sell, rent, or trade your personal data to third parties. Data is only shared with trusted service providers (e.g., website hosting providers, IT services) bound by confidentiality, or when required by South African law or court orders.
Under South African data protection law, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete information.
Deletion & Objection: Request the deletion or restriction of your personal data, subject to legal or statutory retention mandates.
Withdrawal: Withdraw consent for marketing communications at any time.
To exercise any of these rights, please reach out to us at info@priveseniorconcierge.co.za.
If you believe that your personal information has been processed in violation of POPIA, you have the right to lodge a complaint with the South African Information Regulator:
Website: https://inforegulator.org.za
General Enquiries: enquiries@inforegulator.org.za
POPIA Complaints: POPIAComplaints@inforegulator.org.za